Warren, United States
12900 Frazho Rd
N/A
+1 5864394884
I'm rating the people at the front desk. I signed my son up for summer care. When we got there we were told he wasn't signed up. I know stuff happens but I also know we filled out the paperwork and paid money. Instead of looking for his stuff she just kept talking to me like I'm a idiot. She couldn't have been more rude to a mom struggling with a cranky two year who was also trying to ease her anxious son who was about to be left there for the first time. He didn't want to stay after that and what do you know...they found his stuff and she blamed it on someone else and just stopped looking at me. No \sorry for the mix up\ or anything. I'm a pretty chill person but I left there with my blood boiling. I know we all become a little \over it\ at our jobs but we didn't deserve that.
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We are into our 3rd year here for our son. He has been going since he was 5 months old. We love it! The staff is amazing and you can tell they truly care about the kids and your family. We are always welcomed when we arrive. Our son is happy to be there and sometimes doesn't even want to leave. What they learn is amazing! He has grown so much in his letter, number, and color knowledge. Staff is great to help work around your scheudle and if anything unplanned comes up. I cannot recommend this center enough!
This is the worst daycare I’ve ever seen. They are doing renovations right now and you can smell the paint thinner and the tar coming through the ceiling. I spoke to one of the office people and they told me to take my child home. This place and no regards for children’s safety and only care about the money. It’s not clean and most of the staff is rude.
Horrible experience here. If your child has any minor behavior issues, they will suspend them the next day instead of working with them (don't send them home the day of, which would make logical sense). Morning staff will not help with getting your child to stay there, instead will watch as you struggle to get out the door with a screaming child on your legs. My 3 year old child has NEVER been a biter (and has been in daycare since she was a baby) but somehow was biting in defense here when nobody would intervene when there were issues with other children. Another daycare took her on now and we are experiencing none of these issues.
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