Warrenville, United States
30W196 Calumet Ave W UNIT 101
N/A
+16308213750
I have moved with myBekins four times and I highly recommend their service. Each move was professional and timely.
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Bekins can not be rated given based on a 5 star scale. 1 star is not a justifiable rating to provide this company.They were late for pick up. (Local bekins had correct day. But the system showed different). My stuff was in two shipments and I wasn't aware of this. (Loaded originally one truck). No one gave me a heads up half my shipment went to Tucson Az. July 17th was the drop off date. No show. July 18th- the tuck had someone else's items with MY name on it. July 19th half my items showed up with someone else's name. Some items broken... wash machine, Crib messed up. The workers that day who were PAID to unpack and assemble did not assemble beds and items correctly. They hid crib pieces and bolts in closets which weren't found until that evening/few days later. Also, no kitchen items were on the first truck. July 24th-26th I waited around all day given the run around on my items to be delivered. The warehouse couldn't deliver the crates due to the lack of information on them. July 27th my other items were delivered. Other peoples patio items, a grill and other personal items within my load. Again, items extremely broken... to name a few- breadmaker, George Forman grill, coffee table, handmade shelf. The crew that day refused to help unpack boxes. While unpacking my children's items, one of the boxes had been opened and re taped. Inside of this box was my kids Wii U and accessories few other items. ALL Wii U items and accessories were missing. Someone stole my children's game system and all games/accessories!!!! Not only that I'm still missing 30 tagged items. The drivers handwriting can't even be read on the inventory sheet. Worst move ever. Lack of communication with bekin and the damages are out of control.
We moved from Florida to Chicago and could not be happier. The crew was professional and we highly recommend My Bekins!
The only reason they get one star is there aren't negative stars to give. They moved me and broke my stuff, then promised a settlement check within 30 days. Well, the check hasn't come and it has been 5 months. Their customer service number is a black hole with never a call back. They make a lot of promises and never deliver.Don't trust them to move you!!!!
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