Washington, United States
3700 Massachusetts Ave NW
N/A
+1 2022988300
I saw a review saying there was an infestation issue with bugs and mice. I can say that we have had an apartment here for over a year now, and we have never, ever, had a problem with any bugs or mice. In fact, our stay here has been wonderful. The staff has been so accommodating, professional, and simply nice. The apartments are really nice and actually laid out well for the ones with the smaller square footage. They are conveniently located near the heart of the city, yet conveniently away enough to feel suburban. We have not experienced any noise issues inside or outside of the apartment. I would highly recommend this complex.
like
EDIT SEPTEMBER 2018: noise from neighbors is a real problem. It doesn't seem to matter to the community manager. At first she did investigate, but has wiped her hands of it. This may be an old and solid building, but you can still hear heavy footsteps and running from upstairs neighbors. It can be quiet for days and then you can be woken several times a night. This equals a miserable existence in this apartment building. FEB 2018 We only just moved in but we love it. It feels like home already. The facilities are excellent and the staff are wonderful! The location is convenient to restaurants and grocery stores and other shopping. Commuting is easy too, with bus stops at the front door and across the street. The few other residents we've met so far are lovely too. I do hope that we can stay here for our entire time in DC, I'll be devastated if we have to move!
Convenience and elegance: I have been living here already more than 5 years because the staff is very helpful to solve any issue connected with living, so that I can concentrate on what matters more to me. Especially, let me single out the leasing consultant Maria Ferrara who has been extremely attentive over the last four years. Highly recommended!
This place is seriously infested with mice and bugs. We have lived here for almost 3 years and we have found a lot bugs in our apartment (we are on the lobby level). We were ok with bugs until recently we sighted a mouse. We then bought a mouse trap and trapped 3 mice in a row, which was unbelievable. We had a chance to talk with a lady in the concierge, and she said mouse is a common issue of this building. We quickly decided to move out because we were so scared and the presence of mice may bring bacteria and viruses to the apartment. Also, the pest control team is unprofessional and not convincing at all. We were charged full early termination fee without any room for negotiation. The community manager, Jared Courville, is extremely arrogant and he declined to admit any fault they might have. He never works on helping us lower the early termination fee, which was very disappointing. If you have other choices in this area, just stay away from this incredibly old building and save yourself a lot of headache.
We lived in Alban Towers for 4 years and loved every minute of it! Everyone on the staff is attentive and friendly. The location is great - central to both the city and the suburbs. The building amenities are very useful - we hosted several events in the party room, which is fantastic. Our oldest son grew up in Alban Towers and it is the perfect place to start a family!
Deli
The best companies in the category 'Deli'