Washington, United States
900 23rd St NW
N/A
+12027154907
Phone number doesn’t work. Keeps telling me to press number 1 or number 2, no matter what number I press, I get transferred to another prerecorded number that tells me to press number 1 or number 2. This is crazy
like
It took 3 days to get through. The girl (Rayanne) called back and then could not figure out how to schedule. Then I finally had to leave the call as it was taking too long. She gave me her extension. I called back leaving 3 or 4 messages and no one ever returned my calls, though you promise to call back in 24 hours. (That is a joke!) I called back, and the man told me that I was scheduled on the day I asked for, but he could not give me more details. So he once again, sent me to the scheduling center, who then proceeded to cut me off again. I would not use GW Radiology except that we have to due to complications from a condition and treatment my son has. If this is how you do business, I am not sure how you stay in business.
I have a follow-up appointment tomorrow ... sometime. Of course they don't bother actually telling me what time. Apparently, I'm just supposed to guess or take an entire day out of work tomorrow to sit around at the hospital, twiddling my thumbs! They never pick up the phone, and don't expect anyone to return your call. I called a \Ms\ Cunningham on Thursday last week. She still hasn't bothered to call me back, and it's now Tuesday.
Spring 2018: GW Radiology charged excessively for a routine procedure and hid additional costs. GW Hospital staff quoted a slightly higher price but promised 'that was the only cost' and never mentioned that was only a portion of the services. I received a bill later which was much higher than what was ever quoted. Spring 2019 update: I had to return to GWU radiology. This time I arrived fully aware of the cost but hospital personnel quoted a price several times higher and said I would have to pay it up front to receive the service. I had to comply but later learned the staff were completely in error and am now working to receive a refund. Avoid the radiology department if you have the option.
So rude, not on time, I had an appointment at 11 am I arrived at 10:40 after 5 min all paperwork was done but I was waiting till 12:30 no body called me to visit, they told me their schedule is behind!???? Very rude, so impolite don’t recommend it at all
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