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PenFed Credit Union

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Washington, United States

penfed.org
ATM· Credit union· Bank· Financial consultant

PenFed Credit Union Reviews | Rating 3.8 out of 5 stars (3 reviews)

PenFed Credit Union is located in Washington, United States on 1400 Defense Blvd. PenFed Credit Union is rated 3.8 out of 5 in the category atm in United States.

Address

1400 Defense Blvd

Phone

+1 8002475626

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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A

Amy Taylor

Would prefer to leave 0 stars. Pen Fed’s customer service has severely deteriorated in recent years. Obtained a first mortgage 5/29. Have made more than sufficient payments to satisfy the first payment due date of 7/1. System apparently is archaic and unable to receive bi-weekly payments. Called 7/6 after a lengthy hold was told would be resolved in 5 business days. No response. Called again 7/15 - 45 mins on hold this time. Apologized and told would try to resolve in 24 hours. Received email this morning from collections department due to my loan being late. I refuse to let this pass the 30 day mark and be reported to credit bureaus as I have zero confidence in the financial institution at this point. I am on hold again this morning. Currently on hold for 55 minutes and waiting. Do yourself a favor and find a financial institution that actually cares about its members. This one surely does not.

S

Shaun Nakamura

SOS

E

Evgenii Gorbunov

Не понравилось, лучше в России

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