Washington, United States
235 Wick Dr
N/A
+1 2024335165
Wheelchair-accessible entrance
ID Card Section: Ms. Maggie Rogers and Mr. Williams provided great customer service to myself and the other customers waiting to get an ID card. She was very professional, courteous and efficient. She took a shorter time cranking out ID cards by herself than I've seen it take for an office of 4 employees processing ID cards. Lots of parking spots available. The office is wheel chair accessible. The waiting room is set up to enforce COVID19 restrictions.
like
Extremely helpful and friendly. We got everything done in one visit and it felt like they really wanted to help. This review is for the ID office, I don't have experience with the other things reviewed by others.
Don't waste your time calling. You'll be transferred to a line that rings 20 times then hangs up on you. Useless.
2 months.... no updated pg 2. terrible service
**FOR ID CARDS**: If you need an ID card done, Aaron is absolutely fantastic. He is pleasant, efficient, and goes the extra mile for customers. Was so happy to see that he would be assisting met today at this lab when I arrived today (he used to work over on the Navy Yard). This ID card lab has plenty of parking and is easy to locate on JBAB's Navy side. ***Highly recommend the ID card lab here!*** (For the rest of PSD's functions - orders, passports, etc., I'll leave the reviewing to the others that have already commented.)
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