Washington, United States
701 2nd St NE
N/A
+1 2024700262
Wheelchair-accessible entrance
Absolutely LOVE Station House! We've only been here just over a month and my husband tells me every few days \I can't tell you how much I love it here. You really couldn't have picked us a better place and location.\ Makes me feel good know my whole family is happy here. We love the gym, outdoor spaces, location, Fili being next door (since we are Greek), but most importantly every interaction with concierge, maintenance, and cleaning staff is pleasant. Neighbors seem friendly too!
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The Bozzuto management team is kind and efficient. The amenities are very nice when we're able to use them (albeit EXPENSIVE). Otherwise, it's been a rough experience with a somewhat hostile resident community and the prior Roseland management who misplaced blame on us for noise complaints coming from other apartments and did nothing to help us when a neighbor parked in our space for 3 consecutive days (the parking garage manager kindly resolved that for us himself). The neighbors are unfriendly, very entitled, encroach on others' space, do not care to wear masks properly or sometimes at all, and are just flat out rude and aggressive.
We lived in Station House for a bit less than 3 years. Overall we were super satisfied and happy with our apartment. Location is perfect. Close to metro and you can easily survive without a car. We never had an issue about being fined with trash or something similar. Amenities are fantastic and they were doing their best to clean them even before COVID. We had some days some delays with our packages being late lost but they did everything in their power to expedite the process/find a better solution. Maintenance and concierge people were fantastic, always helping and fast to respond. In addition, we took a really good care of our apartment we left it in a precise condition and we were refunded our security deposit. Unfortunately due to work related life changes we had to leave our apartment but we were super sad to do it. We would happily return to it if we had to choose a place in DC.
We have been renting in Station House since March 2020. In December 2020, with less than a week's official notice, the property management company changed to Bozzuto. We loved living in the former property manager's version of Station House (Roseland). The concierge staff were all friendly and we never had issues with maintenance requests nor rent payments -- going above and beyond always. Bozzuto service is a complete downgrade. We have had rent payment issues resulting in double charges, the package pick up system through the concierge is a complete mess, and maintenance has not responded in a reasonable manner (it takes upwards of three days to respond to a request, some of which are emergency requests). Communication on important matters (like security of the building during inauguration including access to the parking garage) have been minimal at best. For the amount of money we pay to live in this building, it is completely unacceptable to be treated like this. Even though we hate the idea of moving again, we are investigating leaving this property since Bozzuto has left such a sour taste in our mouths.
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