London, United Kingdom
439-441 Oxford St, Mayfair
N/A
+442074093555
Amazing store and team, with a wide selection of the finest watches and stock availability. Staff are working and providing support even whilst closed during the lockdown, providing click and collect for their clients. Excellent quality of personalised service from sales associate German, who went above and beyond to make the purchase of my latest watch a memorable one. Very impressed by my experience, for the first time at Watches of Switzerland, and will most definitely return again in the future. Thank you very much to the team. Highly recommended.
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This is the place to go if you want to buy a watch. A fantastic group of people. A massive shout out to Andrea(sp)... got me the sought after black bay 58. The Tudor GMT next mate! Will pop in and see you with the order soon. Keep up the excellent work guys
There are more security guards instead of sales assistants! Feels like you’re walking into a prison. Staff are not helpful and can be extremely patronising and rude. Whoever manages this store is definitely doing a horrible job. With patience and dedication and good manners you can convert anyone to a customer. I suggest people to use selfridges as they are all well trained and the security guards are not gonna make you feel uncomfortable by constantly starring at you.
We had a wonderful experience with Watches of Switzerland. I dealt with Chris Aqua who went above and beyond to help us. I called him from Spain and asked if he could source a Rolex watch for my wife's birthday, as I had no luck with other local Rolex dealers. He got back to me the same day to confirm he had the exact watch I wanted. He then held the watch for 3 weeks while we isolated after our trip. In the shop he made the purchase special, offering us Champange. We were totally satisfied with our experience thanks to Chris.
Busy store with more security guards then staff to help.
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