Brookvale, Australia
1/91-93 Old Pittwater Rd
N/A
+61 1300 785 355
I have been buying filters from them for over 15 years. I am satisfied with their products and services.
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Great filters for the family. We have the platinum system and we love it. Don't need to boil the water for the little one and can fill up water bottles and reduce plastic waste. I also love that I can rinse off fruit and veg and not have any nasties pop back onto them. Not to mention the coffee machine is thanking the water thanks to limescale remover. Thanks WFA for a greqt service and a lifetime warranty!
Excellent service. Repeat customer.
That was fast, great service. Thanks to Frances and Craig for making the little things easy. The Hi-Flow waterl filter is already installed and working perfectly. Thanks team!
New filter was leaking and contacted customer support. Unfortunately I am still waiting for an adequate response to our poor customer experience. I have been working with the customer service team for several days without being any closer to a resolution and I am very unhappy. This experience has diminished my faith in getting a resolution with this product. Never again.
Disappointed i have to give one star, just wish i could give a lower rating, customer service is pathetic, rang a week ago about not having received my water filter, was assured i will receive as soon as possible, i still have not received the water filter i have paid for a week later, no follow up calls. I am now looking around for a more professional company.
Not worth it from a post sales service point of view.
Been using WFA for a few years now and never have any issues. Everything arrives within a few days of ordering. Queries are answered almost immediately. More businesses could take a leaf from their books!
Deli
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