Groveport, United States
4343 S Hamilton Rd
N/A
+1 8004378993
Delivery
This unit replaced one that cost three times the amount we paid for the WaterBoss and is 100% better to use. I really like the height of the WaterBoss too. It so much so much easier to load the salt being that it's shorter that what we had. Oh, almost forgot. The regeneration time is like only 1/2 hour compared to 1 1/2 hours on the last one and quiet also. The only thing I have to figure out is how to set it the regen at a certain time instead of by the gallons used. Happy customer! Stephan Betley
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HORRIBLE SUPPORT!! I purchased a new unit a year and five months ago and it recently started leaking. I contacted their customer support and, although they were happy to send me new parts so I could fix the unit myself, they were absolutely unwilling to work with me regarding the damage caused by their unit. For lack of a better word they simply blew me off with a line about having to prove that it was caused by their product and that I could go through my insurance company. I would strongly encourage potential buyers to look elsewhere for a company that stands behind their product because this one sure doesn't.
This is my second WaterBoss softener... Very easy installation as long as you are comfortable doing plumbing. If not then pay a professional to do it. Always been very pleased with the simple interface that gets the job reliably done. Just does what it needs to do without any hassles. Uses very little salt. You will be impressed. Highly recommend!
We are very satisfied with our WaterBoss softener. This is our second one. Our first one served us well for 15 years. We like the on demand feature. Our plumber installed the first one and I was able to install and initiate the second one rather easily. So thumbs up WaterBoss! We would recommend it highly!
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