Waterbury, United States
133 Scovill St
N/A
+12037093800
Seriously, I called to schedule an appointment because I’m loosing huge clumps of my hair and they proceeded to schedule ASAP. Then the day came and they decided to make it an audio call appointment. The doctor never came, I tried calling the office for two days straight, nothing. It’s been radio silence. I could be suffering with something severe and these people would act like it wasn’t their fault I didn’t get the help I needed. IRRESPONSIBLE!!!!
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Worst place to go or call ... even the doctor there wasn't good ... she refused to see my mom who has asthma... she 1st said to go get covid test because otherwise they assume she has covid ... when we got that done and had an appointment waiting at the waiting room she wouldn't call her in... we sat there for 45 mins and then just left ... cuz we had it ... they have her blood tests and everything too ...
I’m regards to the office staff and not the doctors— For years I’ve been going here and I am very disappointed with those who are supposed to be pickup up the phone. For over a month I have needed a supporting document from the office in order to be covered by insurance, and every single time I call, I am sent to voicemail or put on hold. Another doctors office in Waterbury was also trying to reach them 4 separate times, left messages each time and had still never gotten any response. I had someone write the Family health clinic front desk an urgent note, still no call during business hours or any indication they read it. Because of this I have had to pay out of pocket for chiropractic treatment for 2 months. My mom had also had the same problem for so long with them, not to mention all the other reviews saying the same thing. Just because of the poor response time and lack of helpfulness a front desk at an office for physical health should have, I have been looking for a new place to be seen. (The doctors are great though, that’s the thing).
Worst place, they never answer the phone!!
Very unprofessional staff they never answer the phone and if you go in person and tell them you were calling they give you a lame excuse this place is BS
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