Waterdown, Canada
255 Dundas St E
N/A
+1 9056897003
Wheelchair-accessible car park
I had the absolute worst experience thus far at this location today. They booked in two people at the same time and made her wait for over 20 minutes and had me sitting there like a deer in headlights for another 20. Nobody even approached me to let me know there’s a delay, no apologies, NOTHING. I just walked out after wasting an hour of my day without any services. Do not go to this location if you are expecting an appointment on time and common courtesy. Sadly this was my local location.
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Did a fantastic job on my cut. Pandemic has effected booking but were still able to complete in a timely and clean manner thank you !
Had the worst hair cut here from this lady named Sandy she was so hasty and smelled so bad definitely never coming back ew.
I went here for the first time and didn’t get exactly what I wanted. This isn’t the first hair treatment I haven’t liked, but the first time I’ve gone back to address it. I was concerned about going back because I find it super uncomfortable to do stuff like that, and let’s be honest, a lot of us are concerned about confrontational experiences, I’m one of them. I’m specifically writing this review because of how amazing I feel my concerns were addressed. I went back and spoke w the manager, Leanne. At no time was she defensive or did I feel in any way uncomfortable. Her concern was apparent and i sincerely felt she just wanted me to be happy w my haircut and my experience. She redid my hair, explained what she was doing and checked in with me along the way to make sure we were on the same page. I LOVE my hair and the experience I had there confirms that great customer service is still alive and well. Here’s the cherry on top...the next day I got a call from Leanne to make sure I was happy with everything. Amazing and kind! I will definitely be returning here and would highly recommend this place. Thank you Leanne. ( :
I visited this Salon on a friends recommendation and was thrilled with the results. Leanne cut my hair, and did exactly as I wanted. Not only is she great at her job, she is extremely pleasant to talk to with an upbeat demeanor. I will definitely be back and recommend her to friends. Thanks Leanne, great job!
Deli
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