Waterdown, Canada
255 Dundas St E #14
N/A
+1 9056903243
So went in to get some things and not only did I run into three of the most polite and helpful individuals, but they found everything I was looking for and in a safe manner. It's really great to see excellent safety measures and at the same time, see a group work so well together. Cameron, Steve, and Chloe, my sincere thanks.
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I went in to try and set up an old phone on a new sim card for my father who's phone died. Cam was personable and so patient answering my questions. He got the phone set up for my dad and I very much appreciate Cam's great customer care.
Great experience at this store. Found everything I was looking for thanks to a very helpful and pleasant employee named Kenny. Thank you :)
My experience with the BRS Specialist Steve Mirza was above and beyond. Professional and polite young gentleman who handle what I thought would be a difficult process. It was seamless and efficient due to his excellent service. Completely impressed. Everyone loves a go to guy. Thank you so much Steve ...
Zero stars I would go shop anywhere other than here for anything electronic . Staff did not provide proper return policies and the product I purchased broke and they would not take it back. Asked how to get a refund from the manufacturer and the store manager didn’t know. When told him not one of the three employees working ( I was the only customer in there ) did not tell me he said their return policy for that product was on sheet of paper at cashiers desk ( did not see it at all ). I always like shopping local but not when they are not accountable for the products they sell. Best Buy and Walmart are around the corner.
Went here 20 mins before closing to get a warranty replacement on a broken earphone. The associate is very professional and knowledgeable of the product. Explained the warranty, checked my returned product and was very happy with the experienced of getting a replacement with no hassle. Highly recommend this store.
Went in to store looking to purchase a new phone.i had got one from Drew before and he was great but he wasn't there that day. Sales associate Cameron made me feel extremely uncomfortable and was very rude to me. Told me my phone was "poop" and he was smarter than drew. Shady sales tactics. Ended up leaving and getting a phone from wireless wave as i needed one that day. Just wait for Drew - he's got your back
We bought a Valour gas fireplace from the Source. Sales staff and installers were all wonderful. I would have given them 5 stars, except that the person they recommend for mantles, Mike Sicard from Sicard Woodworking, was frustrating to work with. We wanted a specific design, but he was difficult to work with, his mitre joints were poor, and his measurements were out by 0.5". We ended up throwing his mantle out and starting over with another company. Just look at his website - his mantles look like something you might expect from "before" photos. Definitely buy your fireplace from The Source, but look elsewhere for mantles.
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