Waterloo, Canada
550 King St N
N/A
+1 5197252302
Toilets
Wheelchair-accessible toilet
Incredible customer service and attentiveness each time, I’ve been coming here since 2014. Five stars
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Its good for a first time visit..and needs to improve..but overall experience is way better
Love the salon products and my hairdresser Lan has returned!!!
If I could give 0 stars I would. Horrible experience, I called a head of time to get my mom a haircut. The lady on the phone said yes they would have time for a cut/dye and to come in. My mother and I went which I called in the mall so it was maybe 5 minutes to get to them. We walked in the lady ignored at first. I said my mom would like to get her haircut/dyed and that I just called. The lady looked at us and said"you know that'll be 200 right?" Then just said actually we took someone else you wont get in for 2 hours. I told her I just called and you said yes, she was very rude to us and definitely didnt think we would be good enough to be there. We left very upset and I told my sister who was waiting outside and she said shell go in and see what they say. We waited 10 minutes and my sister went in and came out and said they would take her no problem. Absolutely horrible service and I definitely will be recommending against this place to anyone that I know. Will be contacting management also.
Had a very sweet experience here the other day. I had my nails done by a very friendly woman, and was greeted and fitted in despite not having an appointment. My nails look great and the hand massage I received was also great. It's a little pricey- I've had similar manicures for cheaper and there isn't a HUGE selection of colours, but there is a good variety. Would recommend!
Lan is excellent!!! I drive from Kitchener to see her regularly. Highly recommend giving this place a try.
I was introduced to this place by a friend and it is a great. Lan does great work on curly or wavy hair for men what is a godsend when it can be found. Great attention given to getting the right hair cut by a stylist who is enthaustic! I would highly recommend and the prices are fantastic for the qaulity of the haircuts.
Lan is really great for haircuts. Highly recommended.
Deli
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