Waterloo, Canada
420 Erb St W
N/A
+1 5198841025
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
After several challenging experiences with a big chain pharmacy, I was relieved to find a pharmacy that took such great care to make sure we were taken care of. Over the phone communication was simple and helpful. Prescription was ready exactly when they said it would be. The pharmacist invited me to sit down and go over any questions or concerns I had. I was encouraged to call anytime with any issues. Genuine care and concern for the medical issue at hand.
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We have been using Beechwood Wellness for a long time. They are not a massive chain pharmacy so yes, at times they may not have everything you need at the drop of a hat. However, the level of knowledge, personal connection and willingness to get our prescriptions to us if there are and supply issues have always been outstanding. I will take the MINOR inconvenience of them being a little smaller 100% of the time for what we get in return.
Honestly one of my best experiences dealing with a pharmacy. Extremely knowledgeable pharmacist, very friendly staff. Highly recommend!
Beechwood Wellness Pharmacy provides absolutely amazing service! I have had all of our family's prescriptions filled there for nearly two decades, and they consistently impress me with their customer service and knowledge! Phil Hudson and his team are to be commended for their hard work and dedication to their customers.
Ran out of 3 months worth of medications in less than 2 months- they failed to provide explanation or refund for this. They promise two days for prescriptions to be ready, and won’t fill them early, but when they aren’t ready in two days and you’ve run out of necessary medications, they “can’t do anything.” Anyone know of other compounding pharmacies that practice compassion?
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