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Chartwell Terrace on the Square Retirement Residence

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Waterloo, Canada

chartwellterraceonthesquare.ca
Retirement homeAssisted living facilityRetirement community· Retirement home· Retirement community

Chartwell Terrace on the Square Retirement Residence Reviews | Rating 4.7 out of 5 stars (5 reviews)

Chartwell Terrace on the Square Retirement Residence is located in Waterloo, Canada on 100 Caroline St S. Chartwell Terrace on the Square Retirement Residence is rated 4.7 out of 5 in the category retirement homeassisted living facilityretirement community in Canada. Chartwell Terrace on the Square Retirement Residence is a company based out of 100 Caroline St S, Waterloo, Ontario, Canada.

Address

100 Caroline St S

Phone

+1 2263368942

Headquarters

Waterloo, Ontario

Accessibility

Wheelchair-accessible entrance

Open hours

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Karen Meaney

Chartwell Terrace on the Square was 'home' to our mother for 12 years. She always wanted to live at TOTS based on her experience visiting relatives who resided there prior to moving in herself. In her earlier years, she was able to walk to Uptown Waterloo in 5 minutes and take advantage of the mall, restaurants, and shopping, as well as get on the city bus on King Street and go to Conestoga Mall, very independently. The location of TOTS is perfect and she even had a million dollar view of Uptown Waterloo right from her own room window. Terrace on the Square is a beautiful building inside and out, and has many amenities for the residents and their families to take advantage of including a large party room, a small private dining room, movie theater room, and a cafe with complimentary daily refreshments and snacks for visiting. The beautiful, large dining room and great room is the center of TOTS, and is also used for regular entertainment for residents and guests including games, musicians, guest speakers, and annual celebrations for Easter, Oktoberfest, Thanksgiving, Christmas and more. TOTS is kept very clean, the food is good, residents are well cared for and cared about, and our mom couldn't say enough about the nursing team both personally and professionally. Management and staff are excellent at the best of times, and they deserve extra recognition for keeping staff and residents healthy and safe during this pandemic. Our mom considered TOTS her home and the staff like her extended family. Many of the team are long time staff of TOTS, who we as a family also got to know over the past 12 years. Sadly our mother recently passed away after a long and wonderful life, and we are forever grateful to the team at Terrace on the Square that she was able to live independently in her 'home' right until the end.

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Ian McGregor

The dedication, helpfulness, and compassion of the staff are impressive. They create an atmosphere that feels friendly, calm, and responsive. They go the extra mile and do all they can with resources available to make residents feel valued and engaged. I am especially grateful for their heroic efforts over the last 8 months. My 90yo dad has been a resident for 20 months, and feels safe, happy, and at home. He also likes the spacious feel and beautiful view from the \great room.

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Kelly & Dan Miller

My dad lived at Terrace on the Square for two and a half years after my step-mom passed away. We picked Terrace on the Square because it was a smaller facility and had a family feel environment. There was also a much better choice for meals than any other facilities we looked at. I am sure anything that I write will not do justice to describe the environment and the amazing staff. All staff - front desk, nursing, PSW, recreation, cleaning, kitchen, General Manager - were caring, kind and compassionate. I know they all had my dad's best interest first and foremost. I would never hesitate to recommend any family member to live at Terrace on the Square.

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Helen Z

The staff here are so caring. Everyone is compassionate, helpful, interested and always make time for me. This is the place I wanted to live when I moved away from home. My husband loved this place. Out of the several places we saw he picked this place. He called it pure luxury. I love that I don't have to cook anymore. It is nice that I still have to get up and there is structure and routine to my day. I have met the nicest people since I have moved here. The staff and some of the residents are the kindest most caring people. The best part is my family and I can all have peace of mind.

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Brett Ford

We've worked with Amanda and the team at Chartwell Terrace on the Square for a few years now and they are awesome! With such a lovely team and a beautiful location near Uptown Waterloo what's not to love! They have friendly staff, a great atmosphere, and great transit options for loved ones. We are sure they can check all the items of your retirement living list!

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