Waterloo, Canada
188 King St N
N/A
+1 5193420608
I’ve had the pleasure of working With Domus for the past 5 years. Tara and her team are wonderful to deal with. Great with communication and very helpful.
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Courtney was extremely helpful and nice during our tour and weeks after. Both her and Nikol were great at replying quickly.
If i could give 0 stars I would. Apartment was is terrible condition. Very hard to reach them for repairs. Terrible customer service, spent 3 months trying to get my door fixed (still hasn't been fixed). Definitely know your rights, and if you are browsing right now; GO ELSEWHERE.
One star is generous, apartment was filthy moving in. They give you no notice about new roommates moving in (we had to ask multiple times for both sets of roommates). Things would often and repeatedly break. Little notice was given to major renovations (floors and walls being painted) and staff would enter without knocking. They will not accommodate any major concerns without multiple request but they will chase you down restlessly over any sort of issues with rent. They sent us the wrong codes and when we were locked out they tried to charge us 60 dollars to fix it. There’s a mystery 200 dollar key deposit, which is odd concerning the apartment only uses number codes. Clearly only concerned about money. I know properties can be tempting but it’s not worth it, it’s misery, it’s the worst, it’s a nightmare. Help.
Could not have asked for a worse experience. Also know your rights!!!
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