Waterloo, Canada
620 Davenport Rd #37
N/A
+1 5197469570
Picked up travel arrangements. Judy Susanna explained everthing in our packet extremely well. She is available for all questions. And I have sent many to be answered. Judy is so friendly and we never hesitate to book with her and Expedia.
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Always so nice to deal with and they take time to answer your questions AND make suggestions. Genuinely suggest using their expertise if you are thinking of traveling.
We have dealt with cruise ship centres for many years and have always been satisfied. On our last cruise, we were promised 125 in onboard credits but in actual fact received only 75. When we notified our agent of this, her only recourse was to assure us that we would receive the extra 50 on our next cruise. As we don't plan a cruise in the near future this arrangement is not satisfactory to us.
Amazing customer service. The woman that works Monday/Friday is the best. If you want to go on an amazing trip, this ia the place to go.
Waterloo location .... Best in the business. Terrific staff!!
Great Service...
They have no machine to take a credit card payments. They Insist on writing credit card numbers and expiry dates on paper with your signature If lost, your card could be used improperly. This is a stupid practice. Don't agree to it. Ended up cancelling my holiday because they were unable to process my payment securely. The travel agent offered no value added. The travel agent looked up on his computer publicly available information. Any reasonably intelligent person can do the job the agent did without any training. The hours of operation are terrible. The agent was inaccessible to me. I'm sorry that I went to this agent. I lost my booking. I could have booked the holiday easily myself. The agent turned out to be a nuisance to deal with.
I went on the cruise with this company. Everything was organized fast and seamless.
Deli
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