Waterloo, Canada
573 King St N
N/A
+15198844035
I just had an amazing experience and top notch service at Henry's. The staff was so knowledgeable and went well beyond answering my questions. I bought lens cleaning solution, he cleaned my lenses for me and gave me suggestions on how to protect the lens. I am so pleased! Thank you so much. I will be back!
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Great store, and very helpful. I bought a Nikon package and signed up for a course on the camera. Had problems with the memory card so i went back to store. They were very willing to help and went through my set up. All was OK but for some reason the 62 G card would not work. they tried a new card same thing. Long story short they gave me 2 32 G cards which seem to work fine. They are researching the problem with the 62 G cards and said they would advise me of the results. Contrary to some blogs which crucify this store, I find them very professional and willing to help. Their price better than Walmart and Costco not to mention post purchase service. I recommend this store to all beginners!
I stopped in at the Waterloo location not knowing much about digital cameras at all. As I walked in I was greeted by Dave, who was super helpful in explaining the differences between camera systems and all that comes along with the digital world. He was thorough, knowledgeable and very patient while I asked my basic questions. All in all I had a great experience shopping at Henrys Waterloo. Left with a new Sony A6000 package.
I basically always end up buying cameras from Henry's. Typically I go there first when I'm camera shopping, ask for advice picking it out, then I shop around to see if I can find it cheaper or a better suited model. Every time I have ended up coming back and buying from Henry's and what they originally recommended. It doesn't hurt that they price match. It can be hard to get someone to help you as it is often pretty busy. They work on commission which can lead to some awquard exchanges if you were previously in the store and they have to decide if the first guy who helped you will help you again or if the open sales person will help you instead.
The staff went above and beyond to assist with the repair of my much loved waterproof/adventure proof Ricoh camera. Much appreciated! Further, their collective knowledge is amazing. Best place to get advice and be pointed in the right direction for photography needs.
I had the pleasure of being helped by Joseph Phan during the busy holiday season. He went above and beyond to help me print off my photo's with some custom editing, and all under a tight deadline! If you need your pictures to look right the first time, this is the place you go and the man you see.
I received wonderful service shopping at the Henrys in Waterloo. I am new to the area and needed a few things for my camera, Ryan was very helpful. He showed me a few lenses that I was interested in and helped me get the battery and memory card I came in for. Very knowledgeable staff, willing to help you out even for small items. I will for sure be coming back when I decide on my next lens.
Been shopping at Waterloo store for over 7 years. Staff are knowledgeable and responsive. Stock is good, or they will get it in. We rent pro lenses and have them conveniently shipped from Toronto. Warranties are excellent, even replace scratched filters. They handle all my semi-pro needs. For bargains, discontinued models, consumer products, there are alternatives in the Waterloo area. This is a photographer's store.
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