Waterloo, Canada
570 University Ave #5
N/A
+1 5195711665
Wheelchair-accessible entrance
I am so grateful for Home Instead but especially for Jo Wilson (Client Care Coordinator). My mother's health had a sudden change and she needed 24 hour support for a short period of time. My brother and I were able to support her for a few days but we needed help. I was referred to Jo...and she was absolutely wonderful. She responded the same day and put in place a care support plan based on my mothers needs (for that very night...wow). My mother was completely comfortable with the Home Instead Support Staff...which helped her recover that much quicker. Thank you Jo for the level of care and support you facilitated for Home Instead.
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We have been using Home Instead Senior Care for approximately 5 years. The lady who visits my Mother is like a caring daughter to her my Mother loves her. We as a family like the care giver very much. We as a family include the care giver in all emails regarding my Mother to keep her informed. The care giver emails us after every visit keeping us informed. In the last year my Mother needed more care for 6 weeks it took time but Home Instead scheduled extra care workers to help my Mother through this tough period of time.
Home Instead was so gracious and supportive to the Alzheimer Society Waterloo Wellington. Partnering was such a wonderful experience and I look forward to more opportunities in the future. Thank you Home Instead for helping us raise funds for our Minds in Motion program. Michelle Martin, Executive Director
I would like to share with you my 10 years with Home Instead Senior Care services. With the regular help of my caregivers I have been able to participate in new activities like bingo, singing, and exercises. She also helps with picking up items I need and other shopping errands together. If any issues come up around the retirement home I am able to discuss them with them. They are my sounding board. They are like sister to me.
We have been clients of Home Instead for over a year now. The in-home care that has been provided to our mom has been excellent. The scope of the care also extends to the family through the resources provided by the office and support staff. All are very well suited to helping the family with the care of an elder. The overall experience continues to be excellent!
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