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IXINA Waterloo

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Waterloo, Belgium

stores.ixina.be
Cabinet store· Kitchen furniture store

IXINA Waterloo Reviews | Rating 4.3 out of 5 stars (7 reviews)

IXINA Waterloo is located in Waterloo, Belgium on Chaussée de Louvain 47. IXINA Waterloo is rated 4.3 out of 5 in the category cabinet store in Belgium.

Address

Chaussée de Louvain 47

Phone

+32 23880150

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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N

Nicolas Drèze

Very poor customer service !

K

K M

We ordered additional cupboards for our ixina kitchen. They sent a technician to take the measures before confirming the order. Once we signed the offer we're waiting two months for the installation only to discover that the cupboards were shorter when they were delivered at home!!! We called the shop and they told that we have signed the order so it was not their mistake. We went on 15 July to the shop. We were received by a \conepteur cuisine\ who in the beginning he implied that we have probably explicitly requested short cupboards and that he will consult the saleswoman who filed our order. However, by consulting our file in the computer probably he saw that his shop had already the technical plans of icing and that an experienced eye could quickly understand what is the right size for the cupboards. Then he half-apologized and he told us that he will come back to us by the end of next week. However, despite the indirect acceptance of their mistake, there was no gesture to prove that they really care about the clients and their opinion about them. This is a bad sales practice.

E

elwin romein

Very friendly personnel!!

E

Eric Speilers

Accès aisé. Le vendeur (Christophe), en plus d'être sympathique, est à l'écoute du client et propose de belles solutions.

B

Benjavdv

Très bonne expérience avec Thomas, il a bien pris le temps à plusieurs reprises de dessiner une cuisine selon mes envies. De nombreux conseils m'ont été fournis et une fois placée la cuisine est fonctionnelle et repond à mes attentes. À recommander !

C

Caroline Caudron

En pleine démarche avec Christophe, à qui nous avons donné beaucoup de travail pour réaliser nos plans.. et qui a vraiment pris le temps de recommencer plusieurs fois pour nous satisfaire! En attente de la suite maintenant; mais jusqu'ici, nous sommes contents! Le placement pour mi avril plus ou moins..

M

Matthieu De Clercq

J'ai commandé ma cuisine avant le covid-19. Malgré le confinement j'ai été livré comme convenu. Super service et très réactif! Encore merci à Christophe

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