Waterloo, Canada
550 King St N B15AA
N/A
+1 5197250131
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Women's clothing
I wouldn’t recommend La Vie the manager is so cruel and nasty with a bad attitude and Chip on her Shoulder and is very heartless and has POOR CUSTOMER SERVICE EXPERIENCE She is in my opinion a Rottweiler
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Terrible customer service. On my first visit, as I was attempting to find bras, the person helping me simply said "I can't find that size" and walked away, without offering to look in the back. I went elsewhere and found great help and better options for my size. Thinking I'd give them a second chance with swimsuits, a fitting room was set up with some items for me, yet one of the staff members nearly walked in on me because she didn't give me the chance to say it was occupied and there was no indication left on the outside of the door saying someone was in there! She gave a quick apology, but I received no further assistance. When I left the fitting room I had every intention of buying the 2 swimsuits in my hand but when I didn't receive any help before cashing out, I put them back and left without anyone noticing. They've lost a sale twice because of poor service.
Horrible service and cheap clothes. Such a scam no help rude employees. I bought some slippers and a shirt as a Christmas gift and my friend didn't want it so we went too return it. The said they were busy and made us leave the store. Again some days later and the people were so rude we wait five minutes to be served while the employees talked to each other. The refund date had passed so we had to exchange it but the price had gone down. I bought the shirt for 45 dollars and the slippers for 15 now they gave us 20 dollars to exchange with. Such a scam! The lady was so rude and unpleasant, had no patients and never apologized. We went to two La Vie En Rose stores and the same thing happened. I am NEVER going to buy from there ever again. Worst experience ever and a totally scam of a business. Never again.
I received very bad customer service and felt extremely uncomfortable at this store. The workers were too “over the top” and didn’t give me my own space. I was very disappointed and humiliated.
Nice store for the females out there but sad no mens wear anymore i have bought many breifs and boxers here un the past and quality was excellent.bring the mens stuff back
Terrible experience. Delayed for over 15mins for their mistake, with no apology given.
Got 3 high waist panties here, first wash a lot of colour came out into the water, after drying them I thought it would be ok to wear one of them. But not , worst part came, it literally dyed my skin which makes me very upset and decide not to wearing them. The next day I tried to return them to the store, but got refused by the manager who said nobody reported any problems with these panties. I was thinking how about I report this to you right now? I really think they should treat customer in a more professionaly way, they did not even try to compensate my loss or offer any solution, they leave me no choice but leaving the panties in the store, simply because I don't want my skin be dyed again. Bad shopping experince with this store.
Last couple times I went to this location the staff weren't very helpful and were borderline rude. The knickers I bought almost immediately started to shed elastic threads.
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