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lululemon

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Waterloo, Canada

shop.lululemon.com
Sportswear store· Children's clothing store· Women's clothing store· Men's clothing store

lululemon Reviews | Rating 4.3 out of 5 stars (8 reviews)

lululemon is located in Waterloo, Canada on 550 King St N Unit B15C. lululemon is rated 4.3 out of 5 in the category sportswear store in Canada.

Address

550 King St N Unit B15C

Price range

$

Phone

+1 2267965760

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Men's clothingWomen's clothing

Open hours

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Abbey Gingerich

Unfortunately, I need to share a negative experience. Let me start out by saying, I love lululemon’s products. My issue here is with the service my mother received on her most recent visit to the store. She is 60 and just getting back into her fitness journey. For Christmas she received a lulu gift card and was incredibly excited to come shopping for some quality items that would help her build confidence as she works hard to reach her goals. She spoke we a sales associate about looking for a sports bra and told the associate she was a size 12. The associate told my mother that she looked more like a size 8. My mother said she didn’t think so and asked again for size 12s. The associate set her up in a fitting room and said she would bring the bras back for my mom. Once my mom was in the fitting room the associate handed her the bras. Every bra was a size 8. My mother was too upset and embarrassed to say anything. She felt confident that she was not a size 8 and did not want to put on something that wouldn’t fit. She promptly left. And has no desire to return to the store. I just feel so sad that my mother was finally excited about working on her health and fitness and now she has had this awful experience. I understand the associate probably meant well but this is not how this situation should have been handled. My mother certainly didn’t need to be treated that way.

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Robyn Pynn

These girls are so helpful and funny. They make you feel comfortable like you’re there friend. Helped me find the cutest set! 10/10 staff

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sushmeet dhaliwal

Amazing service. I walked in and was immediately approached by a staff member. I told her what I was looking for and she went above and beyond and helped me with sizing and finding different styles. I usually don't write reviews, and I wish I could remember her name to give her credit. But all in all, amazing customer service!

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Gerri Lakey

Amazing products and more variety now than before, more color options

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Michael Dale

Loved the clothing. No joke however, NEVER wear Lululemon garments in a MRI. Some of them heat up in the strong electromagnetic field.

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Mariya Yamagiwa

Store staff were very friendly and very helpful. I had a good experience there and was happy so I bought 2 pair of pants.

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Hafiz Shariff

Customer service is usually good at this store. Value for money? Umm considering that one pair of pants is equivalent to an entire day's paycheque, there's no value here. Fingers crossed my daughter never asks me for a pair.

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Andonis Kalpetris

Amazing service here, very helpful staff

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