Waterloo, Canada
550 King St N
N/A
+15198866300
Worst customer service!! I was looking to buy gold earrings for myself, and several others as gifts. And obviously no one buys the first item they see. I asked the lady with brown hair and glasses (wish I grabbed her name) to take a few items out so I can see them up close. Every time I asked her a question (what carat gold, clarity of the diamond, grade etc), she’d give me a disgusted look or roll her eyes at me. I’m sorry lady, but I’ve been shopping at mappins at Yorkdale mall for many many years and not once did they give me this ill treatment. I did end up buying everything from People’s and Michael Hill instead. Definitely won’t be coming back to the Waterloo store
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Bellow 0,customer service sucks, noone offered help or advise, glass in cabinets was never cleaned, very dirty jewelry store.
Deli
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