Waterloo, Canada
362 King St N
$$$
+1 5198867370
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeaway
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteVegetarian options
This was definitely not one of my favourite experiences at McDonald's. I only hit the drive thru, which did have a big line up but the staff interactions at the window were not very satisfactory. The staff were rushing through, the debit machine and my food was practically thrown at me and when I asked for a few packages of ketchup the server sighed and handed me two packages and promptly closed the window. I'm not sure about anything inside or anything else but I would certainly choose somewhere else to eat, there are plenty of places in this neighborhood that offer fast AND friendly service.
like
Ordered and payed for double filet of fish, received single filet of fish, I will never trust McDonald ever again
I have to tell you, I'm REALLY tired of not getting the food I pay for from this location. It happened again tonight. That's the fourth time in a row. When my wife looked in the bag before we drove off, she saw our apple pies were missing. She went in and they wee waiting for us as they realized at their end that they had made a mistake. But when we got home, we realized that they also shorted us a chicken sandwich. This keeps happening and has to be fixed. The only reason I gave 3 stars is the staff is always apologetic and very nice. Still, this has to stop. I've lost probably 25 because of this now.
Normally have a good experience here and always come here to enjoy a few items. Well, I think they really need to train certain younger people more. Talking with your co-workers and not saying a word to the paying customer is terrible service! Maybe some managers and certain people in power positions there need some retraining. Poor leadership, poor business. ALSO DONT SERVE BROWN LETTUCE. LETTUCE IS SUPPOSED TO BE GREEN.
I don't like that this place is always so crowded and busy. I usually drive to the highland location instead. Plus the ice cream usually has a hole right to the bottom whenever I come here
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