Waterloo, Canada
99 Northfield Dr E
N/A
+15192791497
Called to get an appointment and was informed that MY registration was cancelled 2 years back by my wife (wife never did it) i was not given any notice/email or information that my registration is cancelled. only understandable reason...i didnt made an appointment in 2 years, and would not do the registration. Cancelling a registration without informing the patient...nice
like
I wonder if they re-named this place to Phoenix Healthcare Centre. Anyways, no one pick up the phone call and my voice message during regular business hours were never answered. Their automatic vm says 'your call will be answered same day' ? Thinking about switching a family doctor, I am sorry that my illness can't wait any longer for you to return my call!!
Dr. Shayani is very nice, caring and knowledgeable. We are so lucky to have her as family doctor.
Worst Patient service. They wont let you know if the doctor has cancelled an appointment . When you show up, they will be saying various reasons. The office staff does not care about others time
Dr. Singh is a rude, carless doctor. Her go to method is either placebo, or ignore your concerns. Her receptionist is nosy, and absolutely not a doctor; However she seems to think she is. Dr. Singh would cut down my medication dose without notice, provide 0 refills requiring my pharmacy to fax each individual RX every time I needed it. I went through withdrawal and severe anxiety trying to work with Dr. Singh.
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