Waterloo, Canada
466 Phillip St
N/A
+15197254951
Easy drop off and service during Covid. Had issues with steering. Was diagnosed and fixed in one day. Dealt with Steve. Solid communication.
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This garage and the service is fantastic. Very knowledgeable and trusted, I recommend!
One of the most trusting and honest garages that I've come across in this region. Several occasions I can think of where I've pestered them for little (and big)problems, and most recently provided a quick fix at no charge. Of course patience and generosity like that shouldn't go unrewarded so be sure to slip a gift card or something. Seriously thank you guys. A feeling of a small town garage in a big city.
For years I never had "my mechanic" I would randomly take my vehicle in wherever was close, convenient. . As soon as my first trip to Precision they have been "my mechanic" for 10 years now. Service is great, communication is great, honest, and helpful. Steve provides by far the best customer service I have ever experienced in car related businesses and maybe of any type. A all around. Thanks
Honest and fair about all the work they do. Yes it might take a little longer to get an oil change or other small stuff done, but you can trust that the technicians know what they're doing and you won't be pressured into unnecessary and expensive work. Steve is a great guy and is very helpful to his customers. Unfortunately I'm moving cities and have to find a new mechanic, but I would not hesitate to recommend Precision Kaster to anyone in KW
Service was good, very friendly. One thing is pricing. Make sure you call around first. They charged me double as compared what Toyota dealership would have charged. Now I know dealerships aren’t alway more expensive than small repair shops. One expensive lesson learned.
Brought a car in for a pre-purchase inspection. It took about half an hour longer than the original estimate but we didn't mind as we obviously preferred it to be thorough. Overall it was a very professional and pleasant service.
We took our older van to have a diagnosis and estimate to get it running and repairs were done before consulting with us for each fix. Parts were minimal in cost. It cost 1,400 to take it off their lot not running. Very disappointed.
Deli
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