Waterloo, Canada
90 Rankin St Unit 11
N/A
+1 2269895897
We had water leaking in our kitchen last week. We contacted Reuter Roofing and they sent a guy out same day. Discovered an ice dam on our roof. Provided temporary and long term strategies to ensure the leak is taken care of. We will be contacting them in the Spring when the snow is gone and have them fix our roof permanently. Great communication and customer service skills provided by Cory the owner. Thanks so much again. TOP NOTCH! Highly recommend.
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Hired Reuter Roofing to replace our clients roof after a wind storm. The experience was terrible. The workmanship was very poor. Within the first months of the "new roof", our client reported water coming in during a rain normal rains, damaging the drywall ceilings in the home. Giving a Reuter roofing a chance to review and repair, they claimed that the issue was the shingles hadn't heat set yet, but months later it was still the same issue. We hired another trade to inspect, and re-attended myself to see for myself, my photos shared here, in how poor the installation was, lack of nailing, raking of shingle installation against manufacturers guidelines, very poor flashing, no drip edge installed, and a significant mess left behind on the roof equivalent of buckets of nails and cut offs scattered about plugging up drains. We satisfied the repair to our important client, by replacing the roof completely, fixed the drywall through out, and offered Cory Reuter the opportunity to repay our exact costs... which he agreed to do, then never responded further ignoring us their client. Many months has passed and Reuter no longer responds simply ignoring their client. Disappointing that they don't stand behind their word, and that this happened in the first place. 1 star is too many!
I had Reuter Roofing replace my roof after losing shingles in the big wind storm. The team did a great job and we are very pleased with the new roof! Also, they were meticulous every day about clean up. I highly recommend Reuter Roofing because of the quality of their work and professionalism.
I had a great experience with the company, both in terms of the responsiveness of the owner, Cory, and the precision of the work done by their roof installation team. When I talked to Cory that the roof of my recently purchased house might have some leak, he sent the team within a short amount of time to replace the roof. Also, when I asked the team to do some extra work (like adding a few vents, making them water-tight, and removing plywood that was moldy from underneath), they addressed my needs immediately). Overall, I was really happy with the quality (and also the price) of the work that Reuter Roofing did for me.
Job well done start to finish! Both Rick MacIntosh (estimator) and Cory Reuter (owner) met with us during the estimate/pricing/quoting process and stayed in touch with us while their team installed our new roof. They both followed up with us after to make sure everything was done to our satisfaction. Fair priced and very professional. I would recommend Reuter Roofing without any hesitation. Thank you!
My husband and I are so glad we went with Reuter Roofing. The roof looks beautiful. It was completed in short time. The installers were polite and friendly plus did a great job of cleaning up after themselves. We received 3 quotes and Reuter Roofing came in better than the other 2. Rick was a wealth of information in helping to make decisions. Thanks very much team. Bev and Katherine
We had a second roofing company inspect the job after Reuter was done, and they summed it up as 'these guys should know better'. To Reuter's credit, they came out several times to perform fixes. Unfortunately, there are still issues. I've asked Cory several times to come to the house to confirm the work meets his standards. I never get a response.
The Reuter Roofing team was able to provide me with a quality roof at an affordable price. They were also able to answer any questions I had effectively and to my satisfaction. I would recommend them for anyone looking for a reputable company.
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