Waterloo, Canada
427 Albert St
N/A
+1 5195704263
Very happy with our recent Safari experience. They were easy to get ahold of and nice on the phone, as well as being able to give us same day service. The driver brought his own material to protect our clients driveway, and was very easy to deal with. Will definitely use them in the future!
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I own a small home improvement business and use Safari a number of times every year and always have great service on the phone as well as with the drivers and at a good price. I wont use any other place great company to use
HORRIBLE customer service. Don't waste your time with this company! They don't care or want your business, we were repeat customers and this did not mean a thing to them. My wife arranged for a bin drop off, and they kept delaying the drop off date saying \their drivers were not showing up for work\ - I can understand..but how is this the paying customer's fault?? After finally arranging with my wife for the bin to be dropped off first thing the next morning, I called that day after 10am wondering where the bin was? The lady on the phone was very rude and basically called my wife a liar, said they never said it would be delivered in the morning..but later in the day. (My wife has a call recording app on her phone to record all calls, so we actually have proof that they actually said \morning\) - Not that it was a big issue, but being polite goes a long way. She could have just apologized for the misunderstanding... I told her we have workers waiting on the bin for days, and she pretty much told us to find another company. I asked to speak with a manager, and she rudely said, I AM the manager... Being a renovation company, often needing to rent bins, we will never be using their services again, nor recommending them to our many contacts. This is the face you guys have for your company? Shameful...
Awesome service and price, really clean bins and trucks! Highly recommend!!
I needed to clear out my yard of years of tree debris and buckthorn. This service turned out to be perfect for me. Sales people and drivers were extremely professional and pleasant to communicate with. Extra pick ups and returns went flawlessly. Price for my one week rental seemed reasonable. Thank you very much!
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