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Schlueter Hyundai

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Waterloo, Canada

schlueterhyundai.ca
Auto parts store· Repair service· Used car dealer· Retail· Car dealer

Schlueter Hyundai Reviews | Rating 4.6 out of 5 stars (8 reviews)

Schlueter Hyundai is located in Waterloo, Canada on 625 Davenport Rd. Schlueter Hyundai is rated 4.6 out of 5 in the category auto parts store in Canada. The Schlueter family has been providing exceptional customer service to Waterloo Region for over 50 years. We have the full lineup of Hyundai's award-winning new vehicles, and our experienced sales team is ready to show you through one of Waterloo's best selections of new and used cars. We believe that there's more to keeping our customers happy than just selling them a great vehicle. Schlueter Hyundai will be with you every step of the way from your first oil change to trading in your vehicle for a new model.

Address

625 Davenport Rd

Phone

+1 5198862625

Company size

11-50 employees

Headquarters

Waterloo, Ontario

Founded

2006

Service options

DeliveryIn-store shopping

Open hours

...
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Christina Again

Everytime I call to have my Tuscan serviced, these guys go above and beyond. No high pressure sales, yes the suggestions are there, but not forcibly. Everything is clearly explained and I'm confident that it's done right when I pick up my car. Happy I bought my car here 2 years ago.

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Laura Gray

I purchased a pre-owned vehicle through Schlueter Hyundai recently and had a wonderful experience with Jessica. I was nervous about having to deal with a high pressure environment (as I've experienced at car dealerships before) and this was the complete opposite of that. Jessica was friendly, knowledgeable and made me feel so comfortable, regardless of what my decision was going to be. Shestin in the finance department was very helpful and enjoyable to speak with also. I look forward to returning for my first service appointment and have no doubt it will be a great experience as well!

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Jetna Chitroda

I highly appreciate Jessica's help in purchasing my new car. Thank you Jessica, you made the process easy, transparent and quick for me.

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Arang Shaafi

Very kind and professional people specially Jessica. They take care of you and try to do the best for you. I have got my used Santa Fe 2014 from them and this car has been well maintained and fully serviced like its first day when it was brand new. Highly recommended to visit them if you’re looking for a good car.

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Ajay

Update: Recently had some issues due to broken wiper cowl confirmed by the Nissan dealership. This dealership is the best however, it’s completely normal to miss cosmic items even for the dealership. So, my only recommendation to buyers is, do the proper inspection of the vehicle before purchasing. (I’m saying this based on their response when I raised this issue: “The moulding under the wiper blade is not something we would repair on a used vehicle in order to prepare it for sale. It's not part of the safety and is only cosmetic in nature. Truth is ... I don't think anyone around here noticed it, either. I'm afraid I don't have a solution for you on that one.”) After purchase issue 2: Backseat passenger side one head restraint was missing which is considered as a safety feature in automotive industry. I doubt how they passed the safety. (I sent them all the pictures I took at the showroom on the day we got the delivery and they ordered a new one for me without a single question) After purchase Issue 3: Front side passenger mat was missing (They gave me spare Hyundai mat as they couldn’t get the original one from the owner) My only criticism is that it wasn't disclosed until we found our-self on the very next day after the delivery that the wiper cowls is broken. It definitely makes my Rogue look ugly! I spoke to the manager about this matter and he said they can’t fix it now since it’s a “cosmetic” thing. But we are glad that we got the best deal and Kevin helped us throughout the process and made sure we get what we wanted. I definitely want to go back to this dealership for my future purchases. (End) My wife and I were recently looking for a used Nissan Rogue, and decided to look at Schlueter Hyundai. My wife and I appreciated the fact that we were able to test drive the vehicle by ourselves, which gave us an opportunity to openly discuss our opinions without the pressure of having a salesperson riding with us.

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Kay B

Searching for a new car is always a stressful experience and what looked to be another repeat was diminished by our introduction to Patrick. He turned what could have been a painful and prolonged search into a pleasant and transparent experience. The only delay came from us having to choose the appropriate model. Patrick was very easy to deal with. His initial communication via e-mail was first class: friendly, helpful, prompt, professional, considerate and open. He never pushed or forced us to finalize a deal quickly and was always respectful of our thoughts and concerns- answering all our questions. When we met in person, he personified the same demeanour as in his e-mails and we felt an instant connection and rapport. He provided as many details as we could handle, was honest in what we could expect and also what he could try to do for us. We consider ourselves very fortunate to have had Patrick handled our car needs and we walked away from the dealership satisfied and excited. Patrick is the kind of sales representative that any and every dealership should have so that you know you’ll be taken care of before and after you leave. Thank you, Patrick, for the wonderful service and thank you Waterloo Hyundai!

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P S

No more Hyundai for me, service is very very poor and no priority to customers needs. Manager is rude, Hyundai should investigate. Learn from Attrell, their all dealerships have impeccable customer focus and I also believe actual vehicle service is better.

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Chad Kieswetter

Our experience with Hyundai was fantastic, our salesman Kevin Kauk was so easy to deal with we could contact him anytime for answers. We recommend the Schlueter Hyundai team and we thank you all for the awesome experience. Also a huge thanks to Tom Jacomen and Shestin Milne. Chad and Cara Kieswetter

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