Waterloo, Canada
156 King St S
N/A
+1 5192403992
Working with Susan has been a real pleasure. Her compassion and levels of comfort were always felt when working with her. She came across as genuine, ethical and very skillful in so many ways with my family. I would highly recommend.
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The unseen scars of childhood trauma affected every aspect of my adult life for decades. The devastation and ruin of my own life had somehow grown to become the burden of everyone else - those I loved - my own family, friends and colleagues. Susan's therapeutic approach was kind and accepting. Her demeanor exudes calm acceptance and a deep knowing.
Susan was a skilled therapist that provided my family and I with great help during a very difficult time. We are extremely grateful.
My experience is from an observation of how she communicated and treated a patient with anxiety issues. An email was sent the day before the appointment for cancellation; a factor being wasn't compassionate and the way she communicated with the patient gave the impression of neglect and not priority. A cancelation fee was demanded as a result where profit superceded compassion and customer service. While I have experience with witnessing a variety of therapy id say I was very unimpressed with the outcome this had on a the patient. My recommendation would be to do research, call up multiple therapists to find someone who fits what you're looking for however, I am not impressed and what I personally witnessed this and my opinion based on what I witnessed was as "low quality" & "unorofessional" as no therapist should be causing additional issues for a patient with how they treat them. Be careful everyone.
Wisdom with integrity.
Deli
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