Waterloo, Canada
36 Northfield Dr E #10
$$
+1 5197720296
N/A
No-contact deliveryDeliveryTakeaway
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Healthy optionsKids' menuVegan optionsVegetarian options
My boyfriend and I came here after doing some Christmas shopping in the area. Unfortunately the food and service was very poor, and for the prices I expected more care to be taken towards the food preparation and customer service. The restaurant was empty, we were not greeted upon walking in, and the attitude from the woman serving us at the till was quite off-putting. She seemed very cold like she just was angry to be serving us. We waited about 15min for our food and once it was prepared the woman behind the counter throws the container on the takeaway area carelessly and goes back to making our second item, the sandwich. A few minutes later she threw the second item on the counter in the same way, turned around didn’t say a single word. Last time I came here I was kindly offered a takeaway bag and napkins with my items, but not this time. It was approximately 7:45pm when we left Chopped Leaf (closes at 8pm) and I noticed the open sign had been shut off - it was on when we arrived. I think she may have been trying to close up early or something and was upset we had come in a half an hour prior to closing. Regardless, her attitude was quite disappointing. When we got home, we noticed the bowl was made with burned rice, like it was from the bottom of the rice cooker, and half the sandwich was destroyed, completely inedible. It looked like the bread was not cut all the way or the bread had stuck to the grill or something and had completely ripped apart, but had been flipped over so the good side was facing up. I’ve attached a photo to explain what I mean. I haven’t been here in almost a year, but I remembered the quality and service being good which is why I came. But after this experience, not sure if I’ll be returning.
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Food was good but was not ready when promised. Sat in my car for 25 minutes waiting
Stopped in here, on a hungry whim today and was pleasantly surprised !! GREAT location, super staff, incredibly clean and the food was delicious !! We ordered veggie quesadillas, cranberry pesto sandwich and a slightly-altered version of their Bankok salad. Everything was delicious and very filling. I'm a big guy and I was a little worried that it wasn't going to 'fill' me.....as they weren't serving soup today. Excellent experience - we WILL be back !!
Love the grilled chicken with pesto sandwich absolutely amazing! Picked up a salad as a side perfect meal .
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