Waterloo, Canada
430 The Boardwalk Suite 108
N/A
+15195768760
A friend of mine went here to go get an ultrasound done and was violated by the woman who was in charge of her appointment. My friend is still recovering both PHYSICALLY AND MENTALLY from a severe accident that she endured a couple months back. The aggressor or in this case... the ultrasound specialist was overstepping her boundaries and continued to press down on her abdominal organs even after the fact that she mentioned she was in an accident!! This caused my friend to check out mentally without even addressing the situation due to shock. YOU NEED TO DO BETTER ITS 2021 AND PATIENTS DESERVE BETTER!! ultrasounds should never trigger or leave anyone traumatized.
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Right before i went in for an ultrasound another pregnant woman walked out with a long sheet of baby images I was excited to get those and didnt i got 2 print outs on paper.. my doctor wrote on the form to let me know the Gender and the tech said she doesn't take orders from my doctor was soo incredibly rude. My husband was leaving on a mission and i wanted soo badly to be able to tell him what we were having and the tech said its a new policy and she isnt allowed to say anymore.. still rude. Its my baby.
I’ve Had a positive experience at the boardwalk imaging from the moment entering and talking with reception (Brittany), doing the new protocols (temp check) to x Ray. Everyone was extremely helpful and quick.
The receptionist \Britney\ was extremely rude and should not be in a customer facing job. The person conducting the ultrasound however, was great and made up for the unprofessional/unfriendly behavior from the temperature taker. I realized they never even sent the x-ray to my doctor !!!! Avoid this place until they clean it up.
My Mom, who is 85 yrs old, had an ultra-sound appointment at 9:00AM today (Oct 16), which was booked (with proof) via physician office on Sept. 30. But when she was on-site with fasting and self-protection equipped, she got refused for testing because there is no test paper for her in the lab. The test paper must be mis-placed in the lab after received. It is very upset for all of my family.
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