Watertown, United States
15 Main St
N/A
+1 6179725050
No delivery
I rent a UPS box at this store in order to ensure that I receive my mail. I was notified that a package that I was expecting was delivered 9 days ago, and my mail box was empty when I stopped by last week. I went in today, with the delivery notification in hand, to ask about my package. The owner/manager, Shawn Karimi, was extremely unhelpful and claimed that it was a USPS problem and said that the drivers mark deliveries as \delivered\ before they even get to the store. Unlikely, but also, not helpful. He then said that often times, shipments will arrive 3 days after they are reportedly delivered. That's still wouldn't explain why, 9 days after the notification, I haven't received my package. He had no solutions to recommend to remediate this issue, where as a consumer, the vendor sees that I have eceived\ a package and yet, I am without my delivery. What, then, is the point in renting a UPS box, if I do not receive my packages. Extremely unhelpful customer service. Shawn also said \They (USPS) mark packages as delivered to make you feel better\. Really, Shawn? I don't feel better. As evidenced by the other reviews, people come here out of convenience, and still, leave with a bitter taste in ones' mouth.
like
There are few people ruder than the couple that runs this store. Each time I’ve gone in there, they’ve had some kind of attitude. Most recently I was told that my Amazon return was “impossible” and that I needed to “go outside and fix it now”. They were unwilling to work with me, even though Amazon returns can be accepted without a box or label, using a QR code instead, but proceeded to belittle me and make me feel uncomfortable. I only go in there because it’s a convenient location, but if you can go somewhere else, do it.
Extremely rude and inefficient staff. Also charges for repacking your Amazon prime packages. Avoid going to this store if you can, you will probably save time, money, and avoid an incredibly frustrating experience - which no one needs right now. I usually have great experiences at the UPS store, and I can't believe how terrible this one is compared to others in the area.
DO NOT SEND FROM THIS STORE. I payed 110 USD for a 2 days expedite shipping to PA. The package was returned to me because they made a mistake sorting the package and when I went to the store they told me they cannot give me my money back because I requested the cancellation of the shipment (Which I didn't). The old man is as rude as they come and their service is the most inefficient I've ever tried in my life. Switching to FedEx and may God charge them those 110 they stole from me (God knows how much I need that money).
Very useful to have a box at a UPS store so your deliveries are secure. Watertown one is convenient to banks and a CVS
Deli
The best companies in the category 'Deli'