Ferndale, United States
1049 Hilton Rd
N/A
+1 2485428022
On-site services
Brian was great! Very knowledgeable. He didn't try to upcharge me or sell me on anything. Everything was repaired perfectly. He went above and beyond and answered all my questions. I was able to get an appointment the next day. He wore a mask and shoe covers the whole time. Great experience and I'll definitely call them again when future work is needed.
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I called around 12pm because of the drain in my basement was clogged & they were able to send someone in less than an hour and Nico did an awesome job!! I will definitely be doing business with them from now on. Thank you guys!
The very best! I’ve been using Waterworks for years and they are consistently excellent overall, and today was no exception! I had a very leaky faucet that needed urgent repair. Though I called them in the afternoon they were able to provide same day appointment. In fact, they sent someone out right away who was kind, professional and did outstanding work. Larry was awesome and fixed the problem in no time. I was charged a very fair price and I couldn’t have been happier with the service I received! Thank you for another great experience! I highly recommend!!
Had a dripping copper tee in my basement. Scheduled promptly and arrived on time. Plumber was very professional. Took a full hour to replace a single tee. It was completely open and unobstructed. But it was done properly. Asked him to fix a burst pipe also in basement. Burst pipe was up against a wall, so a tiny bit more challenging to work on. He fixed it properly, but again took a full hour to replace 2 inches of pipe. Then the parts bill for one tee and a few inches of copper was 64!! I called to ask why so much, and the rudest 2 ladies told me it is what it is. They could not even tell me the parts used. Just awful customer service. Good work, but in my opinion, they may engage in deceptive billing practices.
One of two drains in my basement was clogged up. I would shower and water would bubble up out of drain and go down. I would flush the toilet (doesn't overflow) and again it would bubble up in drain and go down. Called WWP@9:45am on 11/07/2020 and spoke with David who was very tentative and concerned of the issue I was having. Within literally 5 min, David called back to inform me a plumber (Jeff) was enroute. Jeff came out, inspected and cleared my drain in under an hour. Jeff and David we're phenomenal from start to finish. I would definitely recommend and use them for emergencies and future projects. Thanks gentlemen!!
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