Van Buren, United States
5505 Alma Hwy
N/A
+1 4794748359
The stone is done beautifully done. The staff are very helpful and compassionate. Prices are very reasonable also!
like
They places my son's stone and it is extremely beautiful. The detail of the stone is such a great memorial to him. I will recommend them to anyone
The worst customer service. Poor communication. No follow through
I have lived in the area for many years and have not had to purchase a monument but if I did, I’d use Watkins over anybody else in the area. When I drive by there, the lot is very organized and easily accessible without clutter. I’ve heard from more than one, the people are very courteous and caring of others.
I went there today to see if they sold spare marble. There was an older woman working there by herself I think. Didn't see anyone else. When she came out it was obvious she didn't want to be disturbed. I asked if the they sold scrap marble. She informed me that they didn't deal in marble only in granite and only ordered what they needed. She was very abrupt and her demeanor condescending. I was in my work clothes so I didn't look my best. If I were dressed better and looking to spend several grand on a piece of rock, I bet she would have been professional, which makes it worse. So hopefully she is not the owner and the owner sees this and does something about it. As it stands right now I will drive to Texas for a stone before I spend a penny here. Don't worry I will tell everyone I know about this.
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