Waukee, United States
25750 U Ave
N/A
+1 5159874310
Came to look at my fireplace and immediately said they couldn't help and then told me to cut a check for 95.40 for being in my house and not doing a single thing for under 10 minutes. Not very happy and they didn't mention a charge for driving which they aren't driving far since they are in the area. If you want to lose money quickly and not get your fireplace fixed then call these guys. Will never recommend or be calling this business ever again.
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Hit up my 93 year old grandma with 180.00 on top of the normal expensive price and told her it was a service charge. She was not told until after they supposedly checked her furnace. That’s pretty disgusting in normal times but this was last month during this pandemic. Warn your family and friends please.
Rude woman at customer service. They charge 149 only to come to see your fireplace. I would say more than double of others but two companies came, couldn't fix and they OBVIOUSLY did not charge! What a shame
I called and was told after I brought the following question up to the operator about what they charge for a trip charge. 149.00 for a trip charge to Ankeny which is almost double the price from other companies and it was to come out and look at a gas fireplace. Really, 149.00 for a trip charge. Highway robbery.
Had our furnace stop blowing out hot air Berton called us back withing 5 minutes on a Saturday night. He talked us through some possible issues and got our furnace back up and running on a very cold evening. I will continue to use them great customer service and honesty. Thank you!
Deli
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