Waukesha, United States
2040 W Bluemound Rd
N/A
+1 2625493866
Good for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Did not see sanitizing. Equipment is used and old. Check in and out is not safe. Chuck e cheese is safer. People were seen not wearing masks. No one is even enforcing the mandate except a sign. 1st time there. Probably the last.
like
One would think that a business that relies on the safety it delivers to its clients as paramount to its success would conduct a deep clean during the closure caused by a pandemic. I would like to think that this business would be sparkling clean upon reopening. But that is not what we found 2 days after relaunch on 10/3/2020. The ductwork is filthy. But I did find a motorized lift parked in a corner, the job could have been completed but wasn't. Which makes a customer wonder, what other shortcuts were taken to reopen this store at the safety and expense/health of the children it serves? Further, while we were present; the business was being run by teenagers. There was one very young adult. I confronted her about the water fountains being covered with broken styrofoam cups. I asked why they weren't simply turned off like other businesses. She blamed the owner for not following the employees suggestions. The employees that were there did not clear any of the tables, obviously they didn't get sanitized. None of the games or inflatables were sanitized. Ladders and a mop bucket were left in the baby/toddler play area - totally unsafe. The teenage staff never checked our security bracelets upon our exit.
If i could rate it a zero i would. I took my two year old this last sunday hoping he would have a good time but we took him out before he could fully enjoy it. In the middle of a pandemic children who are not old enough to wear a mask in public shouldnt be surrounded by grown men without one. There was a party going on at the time we went and 2/3rds of the adults with their children were not wearing one and it made us uncomfortable so we left, the staff didnt do anything about it so they lost business.
Really great place to bring the family! Our boys had sooooo much fun there today, we were there for like 3 hrs. The kids ran out all of their energy, they have clean bathrooms w a short sink for kids as well as the regular sink to wash hands. Definitely will be returning
Appreciate how quick and proactive staff was with cleaning and sanitization during these times. Staff was friendly and hosts were very considerate with any accommodations needed. Had a great time, would recommend!
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