Waunakee, United States
300 Raemisch Rd
N/A
+1 6082517878
Wheelchair-accessible entrance
Working with Advanced Disposal was one of the worst and most frustrating experiences I have ever had with any business of any kind, ever. While their call center staff is polite, only some of them what they are doing, ensuring that not only will it take forever to work out whatever you're trying to do, it will be done wrong. The worst part, though, is the terrible communication. I have been waiting for a call back for a week. Each day I dutifully call and ask to speak to someone about my issue, and each day they tell me I can't speak to anyone, but someone will call me back that day or within 24 hours. Of course no one ever does. So I call back the next day and hear the same thing. I assume it will go on this way until decide this is not worth my time anymore. It would have been easier to rent a truck and haul things away myself.
like
Lol, Lets hope some little kid isnt standing next to this when the dumpster gets full, and the center of gravity shifts. Takes a special kind of stupid to place this here and not see a problem.
I have never had any services work the first time at this company. While the phone service and staff are excellent, my orders NEVER get done the first time. There is a disconnect between any orders and actually getting them performed. I always have to call back, and wait for the staff to try and find my order before they can try to set up pick up again. The time it takes to place an order, follow-up on that order and actually get my pickup is extensive, and very inconvenient. Once again, the staff are kind and very patient and I feel badly that they are working in such a poor system that is designed to make persons irritated. Not their fault.
Clean up after yourself please!
This review is zero stars. This place is absolutely worthless. We have a lot of large items in Cottage Grove to get rid of but this place will only allow one item at a time. But that's not the real issue. The real issue is that they cannot even show up per the agreement with Cottage Grove to come pick up the one item at a time. I have a recliner that is out there now on its 3rd week. How many times do we really have to call in? My toddler could run this business better. Absolutely worthless POS company. Shame on them, and shame on Cottage Grove for not holding them to their contracts. Nobody wants to live in a white trash neighborhood and the taxes are too high to allow this to continue to happen.
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