Waunakee, United States
215 S Century Ave
N/A
+1 6088492697
Do not go here unless you want to be charged twice as much as USPS a couple blocks down charges. UPS here are rude, self-absorbed and live in the shadow of the more professional, highly-skilled USPS.
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I came in to my office this morning to a complete and total mess. One of the sales guys that I support at my company had two medical devices that he could not track down. After speaking with the UPS customer service team, I was informed that the package had been returned to the UPS that it was sent from. Panicked and frantic, I called this UPS location to locate my package and help me get it sent overnight. It may seem dramatic to use words like \panicked\ and \frantic\, but these are medical devices, their delivery could literally be the difference between life or death. After speaking with Brandon, I knew that I was going to get these devices delivered to the hospital in time. Brandon's incredible customer service and genuine empathy towards my situation immediately alleviated the deep anxiety I was feeling. It is so rare to come across people that genuinely care about their jobs and their customers. I would highly recommend this UPS location for any shipping needs that you may have.
Good for shipping ups. Late hours.
They were fantastic!
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