Wayne, United States
1474 NJ-23 #7
N/A
+1 9733232543
Their tech Ed O’Connell ALWAYS does an Outstanding job, would not use anyone else.
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Be careful. Each one is individually owned and operated. We learned this the hard way. One franchise (New Jersey - Tri-County) had bad marketing tactics. I received an email coupon that I mentioned during booking. The customer service agent did not bother to tell me that her franchise had no such coupon. Instead, she let me believe I could use it, \just show the email to the technician.\ Turns out, the 50 coupon was issued by a different franchise, and they wouldn't except it. My guess (not confirmed) is that the Customer Service agent gets paid for each booking she makes, and therefore didn't bother to tell me on the phone that the coupon would not be accepted. The owner of this franchise was combative on the phone, e.g. \How do you expect my staff to know every coupon out there?\ My response - it's your company, you would certainly know better than a customer. 1. Each franchise has different coupons 2. Customers that live on the border of each franchise area may not realize the franchise differences The other franchise (New Jersey - S. Orange, Westifield, Scotch Plains) is GREAT! The owner is very responsive. I would use them again.
Installation of shower grab bars. He did a great job and was conscious of mask protocol. I was comfortable having him inside the apartment. He was also quite nice and did the job in under 1 hour
Mr. Handyman sent Keith to my home to fix the kitchen ceiling after a plumber treated a leak. Keith was punctual, hard working, and very straight forward about what he was doing/what needed to be done. After getting quotes from several other companies Mr. Handyman ended up saving me over a thousand dollars and the ceiling now looks even better than it did before. I will certainly be using these guys again if I need.
Technician, Ashley did an amazing job on all of our projects. Any interaction I have ever had with the Wayne, NJ Mr. Handyman office has been very professional, courteous and an overall very pleasant experience. I would happily recommend Mr. Handyman to friends and family.
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