Wayne, United States
1515 NJ-23
N/A
+1 9736586472
Wheelchair-accessible toilet
Everything about the appointment was excellent. The scheduling and reminders, the courteous staff, the loaner, the wait time, notification that the car was ready, and the online invoice and payment (fair pricing was a huge plus). One thing that stood out was that Paul Miller BMW sent me a video of the mechanic describing the work performed while going around the car to show each area described. I've never had that experience! I highly recommend them and will go back!
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I bring my car here for all routine service. When my cooling fluid light came on, I brought it in and they took great care of me. Even though I said I'd wait for the service, Jose gave me a loaner when they needed to order a part. Professional, super friendly, and efficient.
The service experience was wonderful at Paul Miller BMW. Communication was timely and forthcoming. Service was completed ahead of schedule. Car was returned immaculate with a courtesy wash. Excellent service from the Service Team at Paul Miller BMW.
Got a bad flat after hitting a pothole. Paul Miller helped me arrange for pickup, work through tire insurance details and got the job done quickly and efficiently. Ken (service advisor) is responsive and professional.
Very clean, efficient store. Huge. Only 1 guy in parts department running the show...and he knows his duties like a drill instructor knows a rifle. Good model for other brands to follow.
Exceptional Service....always a joy to take my vehicle for a good treat
Deli
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