Wayne, United States
1200 Willowbrook Mall
$$
+19738908990
N/A
I've eaten here a bunch of times, and the food and service are good. I kind of liked the ambience more in the past, when they had more decor related to Wayne school sports teams, it made it feel like a home town kind of place. Also, I was sad when the slider platter was taken off the menu. But overall a good place to eat. Now I hear Ruby Tuesday is closing a bunch of locations nationwide. Don't know if this one will be affected.
like
Salad had some pleasantly surprising options (grilled corn, grilled broccoli, fresh beets, etc). Steak entree was underwhelming and plain. Spouse's salmon was very good but she says next time she'll just get the salad bar and add the salmon as a protein. Have to say that Cali Pizza Kitchen, Brio or Cheesecake Factory are better options at that mall.
Love the salad bar. Hard to find a well stocked, clean salad bar these days. They do an excellent job.
Nice staff. Good atmosphere. Good food except that I ordered my burger without pickles and the waitress must have forgotten and left pickles on it
I was washing my hands after using the toilet and someone walked out of a stall and headed for the door. I looked over my shoulder to catch a glimpse, she was dressed in all black. I was like wait one damn minute, the staff's uniform is all black. I hurried and dried my hands to see if I could spot this person, hopefully she's a patron. I was power walking around that restaurant. I walked in the kitchen and by the bar, my girlfriend was looking at me and trying to ask me questions every time I stormed by her, she was like wth is going on? What are you doing? I found that nasty #@& in back preparing salad bar fixings, Yep "salad bar". I reported her to the manager, I wanted to do more. I'm never going back there of course. Manager said she would talk to her, I was like fire her. So she still works there...I decided not to eat out for a while...
I always love the salad bar at Ruby's. At Willowbrook, they also have a nice upstairs, that even though it's a little further to get to the salad bar, it's a nice venue. It looks like they have outdoor seating in the summer as well. I always end up getting too much salad tho...leaving minimal room for my entree. Sometimes I wonder if I can just go in for the salad bar...but then then I'd feel like I was jipping the waiter/waitress with a low cost meal.
we sat down to eat and I wasn't very hungry so thought I would order the kids meal version of breakfast. The waitress informed me that I cannot order the meal because I'm not a kid. What gives Ruby Tuesday the right to tell me what I can order. So they basically told I have to order an adult portion even I was not going to eat all of it. I will never eat at an establishment that tells me what I can order. Probably no lost to Ruby Tuesday but I will definitely spead the word about my negative experience.
This location is the worst I've visited. Poor upkeep, the staff are oblivious to customer comfort, they walk by trash on the floor, sir in open booths near you and have personal conversations, using fowl language and no manager in sight. One young lady sat and had a thirty minute phone conversation. In the other booth a group sat and talked louder than anyone in the restaurant. I won't be bringing my family back.
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