Webster, United States
45 Webster Commons Blvd #201
N/A
+15852473500
Hours are inaccurate online. They are currently only open from 7:30 to 11:30 Monday through Friday.
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The good: There was no wait this time. The bad: It took a poke in each arm to get blood. These ACM labs are now supposed to be part of Rochester Regional Health, but my lab results never appear in My Care. I called and was told I should be receiving them, but women said she would \push them through\. Again nothing showed up in My Care. Only going to RGH labs from now on.
Take a # and we will be with you shortly.. First time in 20 years I've ever experienced this..
If I could give them a 0 I would. I get blood tests every 3 months and granted I get about 10-12 viles taken and it’s never taken anyone more than 15 -20 mins to prepare and draw the blood. Well twice I’ve gone to this location and arrived at 11:15 and Both times they refused to draw my blood as they close at 11:30 for lunch!!! Both times I said it’s not 11:30 yet and today the nasty nurse said it will take us an hour to do all that”. I said “ I get this done every three months and it has never taken an Hour” and she insisted it would so she wouldn’t do it! AND there was no one else waiting!! This is the 2nd time they have done that, I wil never use them again!!
I rarely have to wait very long and the staff does a nice job. My DR. is part of Strong and prefers I use their labs but I usually have a long wait and they are under staffed.
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