Webster, United States
810 Ridge Rd
N/A
+15857878425
quicklane isn't too quick anymore. I left after waiting over an hour and my car was just being pulled in for service. I won't come back here.
like
Service techs are not good. People at the service desk have always been friendly. Had a tech tell me I needed a new air conditioning compressor- 70,000 miles ago, still working fine. Took 2.5 hours to change my oil at the quick lane, 1 other person in the waiting room. Definitely a last resort to go here.
This Location does not service all vehicles during working hours. It is advertise that they will service all makes and models between the hours of 7:00 a.m. and 7:00 p.m. Monday through Friday. This is false and not true, There is a cut Off depending on getting the service men out early. I was told to call ahead to let them know that I'll be coming in between the hours of 5:00 p.m. and 6:00 p.m. to get a oil your change And routine maintenance, And was also told that that will be fine they will take care of it. This is also not true, After I called and was told that everything is fine to come in between those hours I drove all the way over to the location only to be told that they will not service my vehicle. They claimed that it is a first come 1st serve sort of deal, Which further frustrated me due to the fact that the gentleman that was telling me this is also the same gentleman that told me to call ahead to be taking care of. This location advertises on the radio and various advertisements that they will service all vehicles between the hours of 7:00 a.m. and 7:00p.m. and that is just truly false advertising.
The work they get done is fine, but they continually say it will be done by the time I need the vehicle back and they are day later typically. Stopped in around 1030 the day after they said the work would be done since they told me on the phone if the work wasn’t done the night I told them it would be done in the morning following. Surprise it wasn’t done and it would be done right away and complet just after lunch. It’s now 3pm and I haven’t heard anything. Last time I was promised on the phone when I call for an update on the progress (called after the fist time they told me the work would be done) that a lift just opened up and my vehicle would be brought right in, given a new estimate for completion time, showed up 15 minutes before the new time and vehicle wasn’t even in the shop. I would be happier if they would just tell me my requested completion time of a couple days out was not possible and were honest when it would be done.
Really good service, clean waiting room, and competitive pricing. Also, a plus for us is the location, very close to our house. Definitely recommend! Super decent staff!
Hoe Lee UFCK!!!! This place is awesome. It's like someone took puppies, and rainbows, and cotton candy, wrapped it all in a caramel shell, fed it to a unicorn and what it pooped out was this blessing of QuickLane. I got my oil change done in a timely fashion, while eating delicious popcorn, and watching the most delightful of motion pictures; deadpool 2 I believe it was. The staff was as pleasant as a new summer day. All in all, i LOVE this place. Go there. You'll love it.
quick service
Quick service, always helpful
Deli
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