Webster, United States
344 Thompson Rd
N/A
+1 5089496880
Online care
Toilets
Wheelchair-accessible toilet
Good doctors and nurses. Everyone in billing should be in jail. I have has 3 procedures done in the past year and though I had either workers comp or myself paying to settle account. I still get bills for the same things....just months later. 1. Had a test done. Cost 31 for handling and I paid that. 2 months later received another bill payed that a month later another bill for the same test. And it wasn't a mistake the balance magically re-appeared on my chart. Fought them for 3 weeks before they dismissed it. 2. Had an accident at work and required an ER visit. Cost 400. Contacted my workers comp adjuster provided all information as they took care of reaching out. A month later received a bill. Asked my adjuster if he settled the account he said he did. So I sent him the bill and went to contact them. Another month later received another bill. Contacted my adjuster again and then handed him the new bill. He told me he had not reached anyone and they just leave him on hold or just don't call him back. A month later received a 3rd bill for 400 dollars. I contacted them this time and spoke to them about how I had workers comp handle the situation and that it was settled then magically they found all those payments and messages and settled the account. 3rd a standard PCP visit co pay of 25 dollars. Payed that at the office. Just received a bill guess what 1 month later. I'm fighting them on this now. This office is double charging everything. It's no accident. I've known enough crooks to know this game they are playing. Shame on relient medical group, shame on your billing , shame on your ethics. This should be criminal.
like
Customer service was less than accommodating..I spent a half an hour calling between my pharmacy and my doctors office to refill a prescription and when I asked my doctors office if they could contact the pharmacy to straighten things out I was told (with an attitude) they probably wouldn't have time to do that.
they speak of follow up , but does not happen . Was sent to the Harrington ED , nurses nice , doctor unimpressive . They lied to me and kept my driver's license hostage . Finally someone came in and threw it on the table and mumbled . This was after I threatened them , they wanted something signed , I said no , No license , no sign . Would go if maybe bleeding to death . Avod when possible . The nurses at Reliant are very good. Otherwise , have a nice day....somewhere else .
Stay away from this place !! They have to many patients your just a number. they do not care about you !!the staff answering the phone is very very rude and when I tried to make a complaint the nurse lied and covered for the women answering the phone!! Stay away at all cost
Although the staff is generally nice , I genuinely feel like they are severely incompetent... I have told the nurses that I have a high resistance to antibiotics and every single time I go to see them they give me medicine that does not work and I have to get treated over and over again due to the simple fact that they do not use their ears when it comes to listening. I’ve never seen the doctors so many times in the past few months. Time after time again they have proven that they have no idea how to listen to patients. They have no regards for the fact that people’s health are at risk. I highly recommend not seeing anyone that works at the Webster Reliant medical group.
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