Weil am Rhein, Germany
Im Kränzliacker 9
N/A
+49 76214204600
I was using Hermes packstation for my orders from Amazon.de a couple of times for a couples of months and it worked without problem. Just recently I was told to pay for storage as a Swisspaket customer because I do not live in Germany but in Switzerland. I use this service because orders from amazon.de can be shipped here free of charge but not anymore. Highly likely he is unhappy with the inequality of Swiss vs German wages. But again, German customers get to use this service for free (paid by Amazon) but Swiss customers have to pay for storage?
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After using the \Hermes PackStation\ service offered at this business for years with no issue and no fees, last time I went in I was told would need to register with SwissPacket and pay them to receive Hermes PackStation shipmets there becasue I do not have an address in Germany. Basically they want to be paid twice for providing this service, once by Hermes, and once by the customer. Have contacted Hermes and Amazon to get the situation cleared up. Do not use this Hermes Packetshop.
I had three or more orders, did not encounter any problem yet. Working perfect
Saturday it is supposed to open at 9h00. It is 10h07 and the door is still closed. People are waiting since more than 1h without having any information. I will for sure use another service in another adress next time! Very disapointed
It doesn't work as Amazon pick-up station. They charged for Amazon deliveries which should be free. Amazon refunded me.... Very unfriendly service. Better use another delivery station.
Slow and inefficient
Muchas gracias senora und besten Dank gnädige wunderschoene sympatische lady an der theke Ich bin seit einigen Zeiten als Kunde dabei, und bis jetzt hatte nie probleme gehabt. ich habe meine Packete immer Samastags abgeholt, und wurde immer bestens bedient (Immer von der Dame an der Theke) Lovely un besso grande
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