Welland, Canada
158 Primeway Dr
N/A
+1 9057327501
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car park
Repair services
I ordered paint online for curb side pickup which was a dream. Fast, efficient and safe way to shop. I had a slight problem with the paint and Josh took care of it immediately. The replacement was beautiful, went on with one coat and looks wonderful. Josh was so helpful and courteous that I can't wait to meet him when the store reopens. This Canadian Tire location has always provided a great shopping experience for me.
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The Canadian Tire \Welland\ location is conveniently located off the 406 in Welland and never is there an abundance of traffic. The store is very large, bright and fresh. The managing staff are long-term Canadian Tire Employees and foster a great team environment. The staff are all knowledgeable, helpful and friendly. I support Canadian Tire and have for many years. I purchase most of my tools from Canadian Tire, with their warranty and return policy, its a no-brainer to buy your tools local. The staff may also help you out with the last sale price on your tools and toolboxes, which is extremely helpful to anytime you need a new tool or tools, for work or home. Canadian Tire Welland is involved in the community with different projects and efforts. I'm happy to support Canadian Tire.
The people are wonderful and friendly. I know most of them by name. You have an issue? They will go out of their way to get what you need. The large Manager (Dan) exemplifies what customer service is all about. He is bilingual and very customer oriented. Another Dan works in automotive and at first glance he looks gruff but he is not and will assist you in any way. Overall I love the atmosphere in the store. Keep up the good work folks.
A great store snd staff. Very polite and appreciated the helpfulness with a return
First time shopping since COVID was June 10. Customer care situation advsd me go to isle 4. I didn’t know to go around, got scolded by 3young workers. I should have brought in my cane. I’d been waiting longer than usual for caa in a utility trailer with a bad back in 30degree humidity, leaving a very emotional situation. Second time shopping July 13, didn’t have what I wanted. NO ONE being told going wrong way & Many going wrong way. Found top I like but purchased wrong one. Ordered online next day. They canceled order no longer in stock. I stop in 3days later &find multiple units in stock. Lazy? Don’t care? I’m no longer shopping at 118 Welland. They don’t care about the store. The men don’t care or have compassion, the Ladies do. Kudos ladies! Dan always has his head down at his desk. He used to be a lot cheerier. Not a nice greeting coming in. The store has gone way down.
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