Wellington, United States
1323 N A St
N/A
+16203263301
I went in as a new patient after moving in from another state. I have severe back problems and need a pain medication that is really not addictive. I can’t seem to get anyone to preauthorize it so that my new insurance will cover it. I’m in a lot of pain and the office will not even give me a call back. I requested a referral to a pain specialist and they won’t provide me with that either. So here I hang without help in sight. Not impressed, not impressed. There needs to be other options in this town for medical care and I’ve been advised there are none. Even though they’ve just transitioned to different owners and a different system they need to be more willing to take care of their patients, even new ones. If there were other options I would definitely exercise them. It’s not fair or right.
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So this will be my second negative review of this medical facility... could I give zero stars I would. We are going through a pandemic in the world (and especially in this country). When I walk into a medical facility that says “mask required” and find people working for the doctors office without masks, of course that makes my blood boil. Couple that with the fact that it is known that family members of people that work in this establishment have contracted Covid 19 and still that does not seem to resonate with the medical staff here or to the HR department and/or the educated doctors that must absolutely know that these actions are being exhibited for the community to see. Furthermore, I saw an Altendorf construction person walk in without a mask and start conversing with the person behind the desk without a mask close enough to touch shoulders. Doctors, get a spine and hold everyone accountable who does not care about the health and welfare of your patients. You should not be in the habit of hiring people who would be willing to treat the public this poorly.
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