Wells, United States
112-114 Sanford Rd
N/A
+1 2076465211
Online care
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
I came here because I thought I had conjunctivitis. The doctor did an extremely thorough eye exam. I was very impressed and she diagnosed me with a corneal ulcer. I got a script for drops and went to see my ophthalmologist.
like
Went in to have a boil drained today in a place I couldnt see. After I got home I saw there is a 1 inch open incision on me. They applied no gauze or topical ointment. I went home dripping in blood. Very very bad service here. Add: if my expectations were for you to treat me properly and walk out with at least a bandage on an open incision that I never knew the size of. Then yes my expectations were not met. I'll be in contact.
My family and I have been coming up to Maine for over 20 years. This year due to covid we made appointments to get tested at York hospital when we arrived... I will admit we were late related to the traffic, at this point we called the hospital at 10:45 and told them we would be running at least 10-15 min late. But only two out of the three of us would get tested, which was already difficult to understand because my mothers credit card was already charged for three tests. We ended up arriving to the hospital and calling them about were we should go for the test and she said we were at the wrong location and we had to drive to the walk in clinic to get tested there....we then spoke to heather and she said we would not be seen if we were 20 min late.... if we had known we had to go to the walk in clinic we would of have not been late at all to our appointment AT ALL.... The lack of communication has been a terrible experience for us.... as of today we called the hospital about the charges on the credit card and we spoke to heather on the phone again. was very rude and unprofessional on the phone.... she did not offer us to come back and get tested because the card was already charged.... she was disrespectful and did not provide any type of professional patient care.... if there is a mission statement about the care and treatment at this hospital, the employees did NOT follow them or believe in them.... if we ever need medical care again while in the state of Maine we will not be going to any of the York hospital locations, now that we know there is more than one after the hectic situation we had to go through on our vacation.... as for a family of medical professionals we were appalled by the patient care provided by the York hospital. I will no longer vacation in the State of Maine.
Great place til you get tests done. One of the echocardiogram technicians isn't very bright. Don't tell me my lungs are destroyed from 2nd hand and then lie to your superiors. You had no business telling me ANYTHING. Your job is to report to the doctors. Whack job.
Everyone was kind and helpful and treated my husband with respect. We appreciated the staff and the level of care they provided.
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